Benefits of Working with PH1
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Add Futures Perspective to Your Roadmap
We make what's possible feasible by finding the most effective way to leverage your budget and maximize the strengths of your org and culture.
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Every Decision is Founded on Evidence
Your business needs certainty and we deliver this by aligning internal teams, bringing critical compeitive research, and testing prototypes.
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Big Consulting Outcomes at Small Agency Prices
Avoid the headache of working with a bloating team of juniors. You only work with experts. We're fast and knowledge of your reality.
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For public-sector, institutions, and established corporations
Accelerate Digital Transformation
Digital transformation decisions made easy. Experiences made exceptional.
Explore by service: Customer Research, Competitive Intelligence, Strategy & Planning, Prototyping & Testing, AI Product Evaluation and Research Operations.
CX Strategy
The vision and roadmap for a customer-centric organisation
AI Adoption Strategy
The roadmap for scaling adoption and value
AI Strategy Consulting
Which AI use cases earn their place, and the KPIs
AI Value Sprint
A ranked shortlist of AI opportunities in weeks
Strategic Foresight
Where your market and customers go next
AI Service Design & Blueprints
Front stage, back stage, systems and AI handoffs
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For startups and AI-powered orgs
Improve AI Product Success
Calibrate your AI product for success. Align your investments for product growth.
Golden Dataset Research
An explicit definition of a successful output
AI Failure Mode Research
The exact prompts and outputs that risk your brand
AI Adoption & ROI Measurement
Value created, workflows changed, investment benchmarked
Measurement Frameworks
The KPIs that prove an initiative worked
Feature Impact Evaluation
Whether the release changed anything that matters
AI Evals & Output Fine-tuning
Multi-turn evals built on real customer tasks
Customer Experience Master Plan for the AI Era
Turning your institution into a customer experience leader. We've led CX innovation projects across education, health, transit, financial, commerce.
Conversion is declining at the interactions that matter most
Customer expectations are rising faster than your organization can respond
Your team is being asked to deliver more — with the same or fewer resources
AI investment decisions need to be prioritized before the budget is already spent
Improve University Website Conversions & Personalization
PH1 accelerates the digital transformation universities and colleges are facing. We grow applications and registrations by:
Simplifying the applicant & student experience
Modernizing website architecture and search
Solving how to best leverage AI
Pinpointing barriers to conversion
Prototyping & testing website improvements
Your first AI agent: the 90-day path from strategy to launch
PH1 helps corporations ship their first AI agent in 90 days without becoming the cautionary tale your CEO reads about. We grow the strategy, evidence, and product readiness teams need by:
Pinpointing which AI agent your customers and teams actually need
Translating that bet into a strategy that meets your budget, ambition, realities
Defining roadmap from working POC to product-market fit
Measuring the impact and sharpening the GTM around it
Big Consulting Outcomes at Small Agency Prices
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