The first step to overcoming the uncertainty of innovation is to align on where we collectively aspire to go. Through an internal and external consultation process, we research the needs, fears, desired outcomes, and assumptions about the future. Our facilitators then help teams align on a shared vision for the innovation project. Our work is informed by the needs of customers, the vision of leadership, and an organization's capabilities. We also offer competitive research services to assess disruptive forces impacting the future of your product or service.
The design thinking process of creating human-centred products and services is built on the idea of iterative design. The best products are reached through continuous listening to the needs of user and then incorporating those into designs. Rapid prototying enables us to accelerate this process and get months worth of insights within weeks. Our designers use Figma to move from idea to concepts to finished product. Our team can go the level of designing components, all the way up to entire services.
PH1 works with clients to develop the prospective product's strategy, as well as a testing strategy that ensures you're getting the right validation. We take care of recruiting testers, creating testing scripts, building protoypes, and processing insights. We can create insight archives and even video highlight reels from testing interviews. We specialize in collecting the high priority outcomes that build the business case you need.