Our Work

Improve online brokerage platform's conversion rate

Create a Customer Experience Plan for Vancouver's Tourism Board

Finding a better way to connect with donors of all generations

Create CX Master Plan for one of the world's largest ferry operators

Improve customer satisfaction & reduce customer support calls

Making Canada's leading weather app more useful & more profitable

Define the roadmap for the world's leading Web3 talent platform

Research and launch the most exciting NFT project in sports

Improve the omnichannel customer experience of a major B2B furniture retailer

Become the most trusted security product suite by households internationally

Turn an under-used product into a mission critical enterprise platform

Build the next generation of Spotify for Artists creator platform & analytics

Define future retail opportunities for telecom stores in 2030

Build the optimal top-of-funnel conversion experience