Our Work

Improve online brokerage platform's conversion rate

Create a Customer Experience Plan for Vancouver's Tourism Board

Finding a better way to connect with donors of all generations

Create CX Master Plan for one of the world's largest ferry operators

Improve customer satisfaction & reduce customer support calls

Making Canada's leading weather app more useful & more profitable

Define the roadmap for the world's leading Web3 talent platform

Research and launch the most exciting NFT project in sports

Become the most trusted security product suite by households internationally

Turn an under-used product into a mission critical enterprise platform

Build the next generation of Spotify for Artists creator platform & analytics

Define future retail opportunities for telecom stores in 2030

Build the optimal top-of-funnel conversion experience