Research, Public Health, Strategy
Our personal views about health are changing the way we want to be engaged
– By Arpy Dragffy
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![](http://images.ctfassets.net/ul1bth2hey8p/15xL51ck5NGL0oGHHDowNG/a8e6cb8b18d41ec6ba288a39d85aa1bc/DesignofAI_art.png)
Strategy, AI, Design, Product
Build AI products that customers want | Design of AI podcast![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Strategy, Methodology, Service Design
PH1 Research's Service Transformation Methodology![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Strategy, Travel, Lessons
10 business lessons we learned travelling around the world![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Trends, Strategy, Design
2016 Design trends: Do not fear the competition, no matter how big they are.![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Trends, Innovation
Win Audiences in 2016: 6 Strategic Tips for Entrepreneurs and Business Leaders![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Strategy, Gamification, Marketing
Guide to gamification: strategies to increase engagement and make your audience feel special![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Tips
4 ways we helped entrepreneurs and business leaders around the world![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Innovation, Strategy, Disruption
The disruption no one is talking about![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Innovation, Assessment
Your business model will be disrupted if this describes your organization![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
AI, Innovation, Design Thinking
The key to solving problems and designing solutions that an AI can’t: Irrational behaviour![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Innovation, Future-proofing
Thanks to Google, the end of the mobile app is near![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Innovation, Engagement, Future
Forget VR — Mobile cameras are the greatest innovation your business must embrace![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Travel, Tourism, Trends
Asia-Pacific travellers: about to transform the global tourism industry![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Article, Innovation, Competition
It’s time to realize you’re already competing with Amazon, Google, Facebook, Apple![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Not only is health care challenged by aging, so is the way of life of rural citizens
Japan and North America's Aging Problem that startups must address![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
CX, UX, Research
Innovating your organization begins by understanding your customer experience![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
CX, UX, Research
Becoming customer-centric: What most organizations get wrong![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Research, Public Health, Strategy
Our personal views about health are changing the way we want to be engaged![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
CX, Toolkits
Becoming customer-centric: 3 toolkits to measure your Customer Experience![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
COVID-19, Resources, Research
PH1's research initiative to improve the CX of organisations impacted by COVID-19![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
BlackLivesMatter, Accessibility
Researchers can help end systemic racism that plagues products and services![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Research, COVID-19, Lessons
3 lessons: Becoming an adaptive & resilient organization![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Public health guide
Information Architecture for Public Health Organizations![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Tips & lessons
Strategies for success: Usability testing & user research of government websites and public services![](http://images.ctfassets.net/ul1bth2hey8p/354nLGTAmUK21lG7KWAhql/509d4aedee5d689481d27b3058460758/social-recruit.png)
Tips & lessons
Recruit the right audience for your research: Social media recruitment![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Methodology and Examples
Intro to Customer Experience![](http://images.ctfassets.net/ul1bth2hey8p/1xURWX5vfb0DgZ9bUc0M49/38807e3acce87825bc2cb6771bc39d66/noun-customer-2276565.png)
Tips & lessons
How to create customer journey maps & journey mapping tips![](http://images.ctfassets.net/ul1bth2hey8p/30ZKXbtxQ9oyOciaoeiuxz/c2c5ed4453f62f3381c0111deb45799f/guatape.jpeg)
Outcome of our annual planning retreat
PH1 Research's 2022 Strategic Vision![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Privacy Policy
PH1 Research Privacy & Data Security Policy![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Methodology and Examples
Intro to Service Design![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
Methodology and Examples
Intro to Innovation Sprints![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
UX, strategy, human-centred design
UX needs to set the bar higher than usability![](http://images.ctfassets.net/ul1bth2hey8p/58513gTfhOn6pBYa44BDP8/9cd5d763d9599685bf5253daef690b9c/fandom.jpeg)
Innovation methodology
Turning Fandom into Revenue with Web3![](https://via.placeholder.com/960x1440.webp/c3c3c3&text=%E2%80%8F%E2%80%8F%E2%80%8E%20%E2%80%8E)
About Us
Our Epic Annual Remote Retreat: Colombia Edition![](http://images.ctfassets.net/ul1bth2hey8p/7ng7GSDryFI3Bl3SFH7aNg/29dfc4c6f3a686c8790e469abfd18d91/PH1_modified_double_diamond_for_innovation_research.png)
Innovation research guide
Guide to researching new products & testing concepts![](http://images.ctfassets.net/ul1bth2hey8p/3u9xKJx64NMnlE3qxfm5H8/aa9d4bd8e8ca48d40c8e07d70d00c03d/uncertainty.jpeg)
Innovation methodology
A guide to overcoming uncertainty impacting your product or service![](http://images.ctfassets.net/ul1bth2hey8p/7kxB5zCvlu5X709RjkQVgt/7e420dbda96938961508c6268db08892/Futures_thinking_hero.jpeg)
Innovation methodology
For More Impactful UX Strategy, Use Futures Thinking![](http://images.ctfassets.net/ul1bth2hey8p/ppXURcQ0bx8yIMt5Wg3nA/a5e9a661354f55597240eb4f10ca769d/superrare-uxflow.png)
Audit & analysis
Web3 has a major UX problem![](http://images.ctfassets.net/ul1bth2hey8p/4ZJaoBTd9M4HTVWzat2Spo/5081cc6e84051e49f107c0ade2608aa6/PH1_2022_Lessons_Hero.png)
Tips & lessons
10 lessons about how to improve tech & your success as a researcher, designer, product manager