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PH1 core capbility
YEARS EXPERIENCE
10+ years
TYPICAL CLIENT
CDO, CIO, Programme Director, Chief Transformation Officer
NECESSARY TIMELINE
4 to 6 months
Our POV
Transformation programmes rarely stall for lack of strategy. They stall because one workstream needs evidence the prime consultancy cannot produce at speed, the internal team is already stretched, and the decision sits unmade while the budget keeps burning.
We are deployed into a programme rather than running one. A senior team takes the specific workstream that is blocked, does the research or prototyping it needs, and hands back something the programme can act on.
What We Do
Diagnose where it is actually stuck. Usually a decision without evidence, a disagreement without a forum, or an adoption assumption nobody tested.
Run the work the programme needs. Behavioural research, journey mapping, prototyping or facilitation, scoped to the blockage rather than to a standard methodology.
Hand back something executable. Recommendations written for the team that has to act, inside the programme’s existing governance and reporting.
What We'll Deliver
Diagnosis of what is actually blocking the workstream
The research, prototyping or facilitation the blockage requires
Recommendations written for the team that will execute them
Change management design grounded in frontline research where adoption is the issue
Materials that fit the programme’s existing governance and cadence
A documented handover so the programme keeps moving without us
When This is Essential
A programme is stalling and leadership is losing patience
A decision needs evidence the prime consultancy cannot produce quickly
Change interventions are not landing and adoption is flat
One workstream is blocking everything downstream
Strategy has been delivered but not operationalised
Combine With These Services
Stakeholder Interviews & Alignment — find where the organisation disagrees with itself
Rapid Prototyping & Concept Testing — unblock a decision with evidence
CX Strategy — set the direction the programme is delivering
Part of Strategy & Planning and Customer Research.
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Submissions